Cathy Zornes
President
Cathy has 22 years experience with legal technology system deployments, end-user training and support and has a special interest in helping organizations with change initiatives. Cathy has a BS in Information Sciences & Technology from the University of Wisconsin and a degree in Mass Communications, and CCMP Certification (PROSCI) in Change Management. Using excellent problem-solving skills she provides firms with resources and solutions for success.
Ellen macdonald
Sr. Principal Consultant
Ellen brings 19 years of legal technology education experience to share with clients, and an additional 20 years of adult learning experience from both the public sector and private sectors. Ellen holds advanced degrees in Business Education and Management Information Systems from the University of Wisconsin. Her ability to bring professional talent together to help firms plan, design and implement successful projects is admired by clients and consultants.
Lydia Ferro
Developer
Lydia has a long history of law firm experience (including word processor, paralegal, and systems analyst) but for several decades she has focused on VBA systems development. As the creator of custom document utilities, Lydia produces automation tools that help firms develop and implement custom solutions, including templates used with Microsoft Word, and document tools that expedite personal forms creation, fix document formatting issues and simplify content editing.
Consultants
Training Specialists
Education Partners Plus works with an exceptional talent pool of experienced professionals such as technology trainers, coaches, project managers, software support specialists, subject matter experts, and instructional designers. Our consultants have insight into law firm operations, as well as previous experience working with project teams and software certifications to provide superior training and technology support services to legal organizations.
Testimonials
We have all heard the term that sometimes “thank you” isn’t enough. As we wrap up the ongoing NetDocuments training, I want to take a moment to say “thank you” to Cathy, Lydia and Bonnie for their dedication and countless hours assisting in making NetDocuments the most successful rollout I have seen in 25+ years. You are true professionals and never once was this just another gig. You held what was best for our users front and center! You kept us focused and on track! The [change management] suggestions – seeing them come to life was wonderful.
– Chief Technology Officer, Law Firm in Baton Rouge, LA
We have worked with Education Partners for many years to supplement our projects. This year just as we were beginning a major financial system upgrade, we had some employee turnover and we would have been lost if it weren’t for EPP’s excellent resources who not only worked with our billing and finance department but designed and led the training efforts for our multi-office deployment.
– Chief Technology Officer
We were referred to Cathy Zornes by another law firm and were very pleased with her knowledge and guidance as well as the training she provided to us when we implemented our new document management software and O365. We were also very happy with other training resources from Education Partners Plus who helped with desk-side assistance and conducted topical training workshops; it helped to have that ongoing training and support.
– Office Administrator